What is the difference between maintenance and support?
While software support is defined as fixing broken software (or “bugs”) with reactive development, software maintenance is defined as proactive development in adding additional features or triaging low priority “bugs” that don’t deteriorate the software design and user experience..
What is meant by production support?
A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to the other IT teams.
Is production support good for freshers?
production support will surely add value to your experience. This will be good opportunity to learn lot of good practices and good way of on job training for you. You will also get opportunity to enhance some of the features you might support.
Is Application Support a good job?
An applications support position can lead to a variety of career paths, including application development, application engineering, networking and systems administration, database administration or management. “Applications support can be an interesting job and great stepping stone to other careers,” says VanderWilk.
Which is better support or development?
Production support would be easier task but comparatively less learning. Development would give you lots of opportunity for learning, knowledge but required lots of skills which you can acquire during initial career. Production Support is last stage in any SDLC. But task would be much more easier then development.
Can I switch from support to development?
Hi prabath, Switching from support to developer is easy if you are applying for a job that required similar background experience and skills. … So try to switch within the same company into a development role or try for a smaller company or startup company that is hiring for developers.