Quick Answer: Why Is My Green Dot Account Blocked?

How do I unblock my Greendot card?

To unblock your Green Dot Prepaid Visa, you have to submit your ID for verification here.

It usually takes up to two days for them to review the ID and contact you with an update..

Is Green Dot system down?

Greendot.com is UP and reachable by us. The above graph displays service status activity for Greendot.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Can a blocked debit card be reactivated?

If the card is blocked due to security reasons, then the only open option for the cardholder is to issue a new card from their bank.

Can a blocked debit card be unblocked?

Place an application with the bank for unblocking your card: When the card is blocked for security reasons or due to your negligence, you can get the same unblocked by writing an application for the same to your nearest bank branch. … And the bank will deliver the card in 5-7 working days.

Can I sue green dot?

We will SUE Green Dot FREE over any amount! Experience Counts: Our lawyers have had hundreds of successful cases against Green Dot and handle 97% of all prepaid debit card cases nationwide. And don’t forget, CFLS will handle your case for FREE on contingency.

How do I unblock my Green Dot account?

The best way to cancel your Green Dot card: To unblock your Card you need to call at 1-866-795-7597. As an alternative, you may log into your account on the web, go into the”Security” tab and then click “Close Card” If your account has cancelled, Green Dot will mail you a check to the mailing address on record.

How does Green Dot verify identity?

To verify your identity with Green Dot, go here, enter your 16-digit card number, expiration date and the 3-digit security code on the back of your card and click “Start Verification”. Select “US” as the ID issuing country and select the ID type. Take a picture of the ID using your mobile phone or webcam.

Why can’t I use my Greendot card online?

If you did however already active your card, the transaction migh have been declined because the address you provided to the merchant is different than the address Green Dot has on file for you. If that is the case, you can update your address here: https://secure.greendot.com/greendot/account/change-address.

How much can you overdraft with green dot?

You cannot overdraft your Green Dot card. However, on rare occasions, your card could be accepted even though there isn’t enough money on it. This happens because some transaction may take longer to process. You will not be charged overdraft fees, but you will still be responsible for completing the payment.

How do I cancel a GreenDot transaction?

To cancel a send money transaction on GreenDot.com, go to your Transaction History, click “Cancel”, then confirm the cancelation. If the wrong recipient has already claimed the money, unfortunately the transaction can no longer be canceled and you should attempt to work with that individual to retreive the funds.

How long does Green Dot take to release funds?

10 minutesAt most retailers, your money will be available on your card within 10 minutes. Some retailers may take up to one hour. You can Reload@theRegister at thousands of participating locations nationwide including: 7-Eleven.

What bank is associated with green dot?

GoBankGoBank is a brand and trademark of Green Dot Bank , Member FDIC, which also operates under the brands Green Dot Bank and Bonneville Bank .

How much can you withdraw from Greendot?

You may withdraw up to a maximum of $3,000 per calendar month from ATMs and up to a maximum of $3,000 per calendar month from teller transactions, unless otherwise indicated.

Why is my green dot card being declined when I have money?

Green Dot Cardholder Transactional Questions Funds are held until the merchant collects money and the transaction becomes “posted”. … Your transaction could be declined for several reasons, such as insufficient funds in your account to cover the transaction or activity that is outside of your normal spending patterns.

Who regulates green dot?

Because Green Dot Bank currently has less than $10 billion in total consolidated assets, Green Dot Bank is subject to regulations adopted by the CFPB, but the Federal Reserve is primarily responsible for examining Green Dot Bank’s compliance with federal consumer financial laws and those CFPB regulations.

How can I unblock my card?

More videos on YouTubeLogin to Internet Banking/Mobile Banking.Click on DEBIT CARD SERVICES.Click on DEBIT CARD ON.Select your Account Number & Card Number form the drop-down menu, select the reason and enter your comments.Click PROCEED and enter the OTP received on your registered mobile/email.More items…

How do you activate a GreenDot card?

You can activate your Green Dot card online here. You will need to provide the card number, the security code from the back of your card, the expiration date and the last four digits of your social security number. You will also have to select a four-digit PIN.

How can I get my money back from Green Dot?

If you do not agree to these terms, do not use the Card, save your receipt, and cancel the Card by calling us at the number on the back of your Card. If you cancel your Card within 30 days of its purchase, we will refund your purchase fee, any monthly charge assessed and any remaining value.

How do I speak to a live person at Green Dot?

Below are ways on how to contact Green Dot customer service and get a live person on the phone: Dial 1-866-795-7597 and then press 5. After that, an automated voice operator will ask you to enter your card number or SSN. Once you enter it you will be connected to a live customer service person.